News

Atlanta, GA – May 15, 2025 – In a recent episode of Multifamily Grit, Parktown Living’s Senior Vice President of Property Management, Patti Higgins, joined host Kerri Davis, CEO and Founder of Fortress, for a deeply insightful conversation on leadership, company culture, and the power of resilience in multifamily management.

With a distinguished career spanning roles at Asset Living, JMG Realty, Alden Torch Financial, LaSalle Investment Management, and Deutsche Bank where she oversaw more than 18,000 units nationally, Patti reflects on her unexpected start in the industry. What began as a simple tour of a leasing office evolved into a decades-long vocation built on curiosity, growth, and unwavering commitment to multifamily operations.

Building Parktown Living from the Ground Up

Patti discusses the remarkable trajectory of Parktown Living, which launched in August 2023 with four communities and has since expanded to more than 4,600 units across the Carolinas, Georgia and Texas. She credits this growth to disciplined execution, strong partnerships, and a culture that empowers on-site teams.

“Our job at the corporate office is to support the people who show up for our residents every day,” she says. This approach continues to shape the company’s operating philosophy.

Leading with Culture, Heart, and Service

Throughout the interview, Patti underscores her belief that culture is a strategic advantage. She shares how she works to build teams that feel valued, supported, and aligned with a shared mission. Her leadership ethos, rooted in servant leadership, centers on a simple question: “How can I help you?” By surrounding herself with smart, capable professionals and encouraging honest dialogue, Patti cultivates an environment where people can excel and where hustle and heart truly set the team apart.

Courage Through Personal Transformation

One of the most moving moments of the episode comes when Patti shares the deeply personal story of launching Parktown Living just one week before her husband passed away unexpectedly. She reflects on navigating immense grief while guiding a growing company, crediting her team and IMG’s leadership for their strength, compassion, and support.

Her message to others facing hardship: look beyond your circumstances and keep moving forward.

Watch Patti Higgin’s full episode here or subscribe to Multifamily Grit for more industry perspectives.

About Multifamily Grit

Multifamily Grit is a podcast hosted by Kerri Davis, CEO and Founder of Fortress, that highlights the real-world experiences, challenges, and successes of leaders across the multifamily industry. Each episode features candid conversations aimed at inspiring owners, operators, and property management professionals with practical insights, leadership strategies, and stories of resilience that shape today’s rental housing landscape.

About Parktown Living

Parktown Living is a multifamily property management company built on an ownership mindset. Founded by the principals of Investors Management Group (IMG), the firm was created to address the misaligned incentives common in traditional property management models. Parktown Living combines hands-on execution with institutional standards to deliver strong resident experiences, transparent reporting, and consistent performance for owners. The company manages communities across Texas, Georgia, and the Carolinas, with a focus on protecting asset value and driving long-term results.